At Gulkanda Foods & Co., we value your trust and are committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website
1. Information We Collect
We collect information necessary to process your orders and provide a seamless shopping experience:
Personal Information: Name, shipping address, billing address, email address, and phone number provided during checkout or account creation.
Payment Details: All payment transactions are securely processed through encrypted third-party payment gateways (supporting UPI, Netbanking, and Credit/Debit Cards). We do not store sensitive payment card credentials on our servers.
Automated Data: Device details, IP address, browser type, and browsing patterns collected via cookies and analytical tools to optimize site performance.
2. How We Use Your Information
Your information is strictly utilized to deliver our services and support your relationship with Gulkanda Foods & Co.:
To process, fulfill, ship, and deliver your orders.
To communicate order updates, shipping notifications, and customer support responses.
To comply with statutory food safety, tax, and legal obligations under Indian law.
To improve our website design, product offerings, and customer experience.
3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data to third parties. We share information only with trusted partners essential to running our business:
Logistics & Courier Partners: To deliver physical orders to your designated shipping address.
Payment Gateways: To process online transactions securely.
Marketplaces: Orders placed via third-party platforms like Amazon and Flipkart are processed according to their respective privacy standards and fulfillment protocols.
4. Cookies & Tracking Technologies
We use cookies to enhance website navigation, remember cart contents, and analyze site traffic. You can adjust your browser settings to decline cookies, though some features of our webstore may not function optimally as a result.
5. Data Security & Retention
We implement robust administrative, technical, and physical security measures to safeguard your personal data. We retain your transaction records only as long as necessary to fulfill order requirements and comply with tax and legal requirements.
6. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Delhi, India.